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| SCG
features training programs from the authors of Customer
Service for Dummies. |
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| "I
must confess that your seminar on Service Management
was the biggest eye opener I have had in years.
It was also one of the best presentations I have
had the opportunity to attend." |
Howard
Cowell
Managing Director
SC Johnson Wax |
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| "Your
work has a keen sensibility not usually found in
comparable
training programs. I continue to be impressed with
its quality and your results." |
Earl
W. Hinton
Dir.
Professional Development
Fidelity Investments |
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| “Over
six hundred people gave you an average rating of
4.8 on a scale of 5.0 for overall satisfaction
with the presentation, this is as close to an A+ as
you can get. Congratulations on a job well done.” |
Charles P. Kendig
VP Quality
Oracle |
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| “Thank
you so much for the terrific job you did in meeting
the objectives for our program. Your
session was fast-paced, fun and interactive. We have
received some great feedback and as you know we have
a tough group to please.” |
Andrew Campbell
Director
of Training
Kinko’s |
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| “Thank
you for the enlightening and very productive morning,
the session was an unqualified
success. You
have a way of getting an audience to participate that
is truly unique and effective.” |
Jeff Willardson
Executive
IBM |
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