Essential Email™ Online

$49.95 for a 1-year license
Quantity discounts available

Essen­tial Email Online is a web-​based ver­sion of our pop­u­lar live train­ing, Excel­lence In Email. Now avail­able as a one hour Flash-​based e-training pro­gram. This online course is espe­cially effec­tive for cor­po­rate employee train­ing, help desk ser­vice per­son­nel, call center staff and for employ­ees who email with inter­nal or exter­nal cus­tomers. This web-​based work­shop is inter­ac­tive and thor­ough, cov­er­ing all the key areas that have proved so pop­u­lar in our live email train­ing. Topics cov­ered include:

  • Making the Most of the Medium
  • Brush­ing Up Your Email Etiquette
  • The Ins and Outs of Email Ethics
  • Time Man­age­ment for Your Mailbox
  • Cre­at­ing On-​line Rapport
  • The G.R.E.A.T. Method
  • Effec­tive Voicemail
  • Close and Quiz

Click here to view a demo of selected seg­ments of this pro­gram. (Please remem­ber to turn up your sound.)

The com­plete e-training lasts about one hour and can be licensed for any number of employ­ees, either to run from our server or on your company's Intranet. For a detailed pro­gram descrip­tion, click here to down­load a pdf.

Please con­tact us to request more infor­ma­tion about devel­op­ing a cus­tomized ver­sion of the online train­ing for your organization.

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