Essential Email™ Online
$49.95 for a 1-year license
Quantity discounts available
Essential Email Online is a web-based version of our popular live training, Excellence In Email. Now available as a one hour Flash-based e-training program. This online course is especially effective for corporate employee training, help desk service personnel, call center staff and for employees who email with internal or external customers. This web-based workshop is interactive and thorough, covering all the key areas that have proved so popular in our live email training. Topics covered include:
- Making the Most of the Medium
- Brushing Up Your Email Etiquette
- The Ins and Outs of Email Ethics
- Time Management for Your Mailbox
- Creating On-line Rapport
- The G.R.E.A.T. Method
- Effective Voicemail
- Close and Quiz
Click here to view a demo of selected segments of this program. (Please remember to turn up your sound.)
The complete e-training lasts about one hour and can be licensed for any number of employees, either to run from our server or on your company's Intranet. For a detailed program description, click here to download a pdf.
Please contact us to request more information about developing a customized version of the online training for your organization.