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While email is the biggest communication tool for business use, its remote nature – which eliminates tone of voice and body language – presents a huge potential for misunderstanding and misinterpretation. Many people find themselves dealing with dozens of e-mails everyday whose impact has been lost in cyberspace and, as a result, frequently miss the mark.
The Essential Email online training will help you gain mastery over your electronic mail box and be more effective at getting your messages across with style and impact as well as managing and responding to the messages you receive. From Karen Leland and Keith Bailey, best selling authors of Email In An Instant: 60 Ways to Get Your Message Across with Style and Impact, this online course covers:
Click here to view a demo of selected segments of this program. (Please remember to turn up your sound.)
The complete e-training lasts about one hour and can be licensed for any number of employees, either to run from our server or on your company’s Intranet. For a detailed program description, click here to download a pdf.
Please contact us to request more information about developing a customized version of the online training for your organization.