Email In An Instant

60 Ways to Com­mu­ni­cate with Style and Impact

"E-Mail in an Instant teaches you how to use e-mail effec­tively and effi­ciently, I wish every­one who sends me e-mail would read this book first."

Bob "Dr. Mac" LeV­i­tus
Hous­ton Chron­i­cle tech­nol­ogy colum­nist and
author of Mac OS X Leop­ard for Dummies

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Sur­veys show that people in cor­po­ra­tions receive an aver­age of 175 mes­sages per day. Top­ping the list is e-mail, sur­pass­ing voice mail, faxes and tele­phone mes­sages as the most fre­quent type of mes­sage received.

While email is the biggest com­mu­ni­ca­tion tool for busi­ness use, its remote nature - which elim­i­nates tone of voice and body lan­guage - presents a huge poten­tial for mis­un­der­stand­ing and mis­in­ter­pre­ta­tion. Many people find them­selves deal­ing with dozens of e-mails every­day whose impact has been lost in cyber­space and, as a result, fre­quently miss the mark.

E-mail In An Instant helps you to gain mas­tery over your elec­tronic mail box and be more effec­tive at get­ting your mes­sages across with style and impact as well as man­ag­ing and respond­ing to the mes­sages you receive. The book shows every­one from cor­po­rate exec­u­tives to stay at home moms how to improve their email effi­ciency including:

• Accel­er­ate your work­day by know­ing what to send and what not to
• What's my type? Assess­ing your e-mail writ­ing style
• Sift­ing through cyberbab­ble - learn to sep­a­rate the triv­ial from the important
• How to say no, e-mail style
• Time man­age­ment for your mailbox
• The new rules of e-mail communication
• Writ­ing busi­ness e-mails for other cultures
• Com­pose mes­sages that save time for everyone
• Write emails that build rapport
• Min­i­mize email misunderstandings
• Orga­nize your in-​coming mail
• Com­mu­ni­ca­tion killers to avoid

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