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Ultimately, when
you look inward to yourself for solutions rather than endlessly
wait for the circumstances to change, you prosper
and grow and transform your workday from frustrating
to fulfilling. —
KAREN LELAND AND KEITH BAILEY
Watercooler Wisdom: How Smart People Prosper in the Face
of Conflict, Pressure, and Change
 For
most of us, life at work is very busy – that’s
why it’s called our place of bus-i-ness! From the
moment we walk into the office we are consumed; our day
is filled with deadlines, meetings, pressures, and politics
– and these days a lot of uncertainty, too. So it’s
hardly surprising that in the middle of this whirlwind of
activity we forget how powerful we really are – we
forget the natural ability and power each of us has to transform
our experience of our workday from frustrating to fulfilling,
regardless of the distractions and circumstances around
us.
Inspired by the popular book, this presentation shows
you how to reclaim that power.
TOPICS INCLUDE:
SMART PEOPLE ARE CENTRAL PLAYERS
The changes you experience at work, both big and small, can
dramatically affect your point of view, mood, and energy level.
When new circumstances bring new challenges, you can choose
how to think about and respond to the changes you face. Smart
people who successfully manage change at work share one significant
quality - their ability to be a central player. Central players
look within and discover innovative and empowering ways to
resolve the challenges that change brings. They refuse to
blame outside forces for their predicament. This part of the
presentation will look closely at what it means to be a central
player and explore the rules of the road that guide them.
- Enjoy the journey
- Invent meaningful contexts
- Don’t believe everything you think
- Find success in failure
SMART PEOPLE CREATE TOMORROW TODAY
Creating goals, setting priorities, and developing habits
of action empower you to manage the pressures of your workload
and help make today’s aspirations tomorrow’s reality.
However, it’s hard to create something new, different,
and exciting for the future when your focus and energy today
are so diluted. Most of us have too much to do, too little
time, and too little resources. Smart people keep the pressures
of work at bay by managing their energy, goals and values
to bring more sanity and order to an overwhelming workplace
– and, as a result, to their life. This part of the
presentation will show you how you can remove yourself from
the distracting tangles at work and purposefully pursue your
most important goals, projects and objectives.
- Take energetic credit for completion
- Avoid the five biggest focus stealers
- Resist the lure of the trivial and avoid the tyranny
of the urgent
- Have your values inform your choices
SMART PEOPLE DANCE WITH FIRE
Knowing how to communicate and develop relationships with
others is an essential skill that makes things happen. It’s
tempting to think that your work life would be a lot easier
if it weren’t for all those people—colleagues,
bosses, customers—who are so demanding, unreasonable,
and frustrating. Smart people prosper at work by reaching
out and connecting—even with those they have conflicts
with. Dealing with conflict isn’t a mystery; it’s
a dance with specific steps that help create harmony and understanding—if
you know how to read and respond to your partner’s tempo!
This part of the presentation offers pertinent and powerful
techniques for managing your relationships with others –
especially those you find difficult or unaccommodating –
so that you minimize conflict and increase your capacity for
open mindedness.
- Switch your negative filters
- Map out your difficult conversations
- Get in step with working styles
- Let go of core thinking patterns
As part of SCG’s commitment to provide you with the
most impactful and relevant presentation we include, as
part of our preparation, a web-based questionnaire designed
to capture the various circumstances, needs, and goals of
your group. This information helps us streamline the presentation
and focus on the modules of greatest interest and concern
to you. At the clients request each of the above main topics
can be presented as a stand alone speech or seminar.
WHAT CLIENTS ARE SAYING
"I am searching through an electronic Thesaurus trying to identify the adjectives
that describe your presentation. Words like professional, experienced, sensational,
stimulating, dynamic and inspiring come to mind."
Joe Meldrum, Marketing
Manager
APPLE COMPUTER, INC
"Thank you so much for the terrific job you did in
meeting the objectives for our program. Your session was
fast-paced, fun and interactive. We have received great
feedback and as you know we have a tough group to please."
Andrew Campbell, Director
of Training
KINKO'S
"Your presentation was the most highly rated by our
attendees. It exceeded expectations and provide practical
information that could be utilized immediately."
Al Ionson, Vice President
General Business
IBM
"Our membership gained 'take home' value
from your presentation. The comments I received from our
members included dynamic, interactive, very knowledgeable,
energetic and immediately usable."
Bill Williams, Education
Chairman
YOUNG PRESIDENTS' ORGANIZATION
"Your message was "right on" and your
delivery was captivating."
Lawrence Gudis, Senior
Vice President
UNIVERSITY OF PHOENIX
"The work you have done over the last couple of
years has really made a significant difference in our organization
and our ability to meet our mission'
Larry Minden, Chief
Executive Officer
JANE PHILLIPS MEDICAL CENTER
"I am sure it will be no surprise that the comment
from the group after your workshop were all extremely positive.
Everyone gained valuable insights and we will be addressing
specific areas drawn to our attention during the program.'
Bruce Wilke, Vice
President
MARY KAY COSMETICS
"Your training has had a dramatic effect on our
organizational performance. Your work possesses that rare
combination of brilliance and drive that helps the learner
shift his/her thinking. It raises awareness, guides thought
and builds commitment."
Earl Hinton, Director
Professional Development
FIDELITY INVESTMENTS
"You have been working with our company for several
years now and the evidence of the powerfully positive changes
that have occurred during that time are constantly in view.
I applaud your engaging, dynamic and knowledgeable programs."
Magali Akle, Director
of communication
AVIS
SCG'S PRESENTATIONS ARE:
- Based on surveys of over 20,000 executives, managers and staff from around
the globe
- Packed with practical information and real world application that attendees
can use immediately both at work and at home
- Designed to engage the audience through humor, interactive exercises and
real world examples
- Customized through the use of a client specific web survey to reflect the
industry and needs of the audience
- Appropriate for a wide variety of audiences from front line supervisors
to individual contributors
- Available in reduced half-day or extended two-day formats
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