Testimonials

“I must confess that your seminar on Service Management was the biggest eye opener I have had in years. It was also one of the best presentations I have had the opportunity to attend.”

Howard Cowell
Managing Director
SC Johnson Wax

“Your work has a keen sensibility not usually found in comparable training programs. I continue to be impressed with its quality and your results.”

Earl W. Hinton
Dir. Professional Development
Fidelity Investments

“Over six hundred people gave you an average rating of 4.8 on a scale of 5.0 for overall satisfaction with the presentation, this is as close to an A+ as you can get. Congratulations on a job well done.”

Charles P. Kendig
VP Quality
Oracle

“Thank you for the wonderful session. I was especially impressed by your ability to involve the participants and your sense of humor made time fly.”

Stephen Rice
Director University of Southern California

“I am searching through an electronic Thesaurus trying to identify the adjectives that describe your presentation. Words like professional, experienced, sensational, stimulating, dynamic and inspiring come to mind.”

Joe Meldrum,
Marketing Manager
Apple Computer, Inc.

“Thank you so much for the terrific job you did in meeting the objectives for our program. Your session was fast-paced, fun and interactive. We have received some great feedback and as you know we have a tough group to please.”

Andrew Campbell
Director of Training
Kinko’s

“We found the presentation provided by you to be of a high caliber, entertaining and thought-provoking. You helped us move through a significant piece of work in a short period of time.”

Kurt Teubner,
Regional Vice-President
AT&T

“Wow! Your session has had the utmost positive responses from the attendees, you have made a direct impact on the success of my organization because of your dynamic program.”

Debara Lutkenhouse,
VP Customer Services
Perkin Elmer

“Our president, managers and staff who participated in your program shared their overwhelmingly positive feedback with me. They not only enjoyed the content of the training but also were delighted with the presentation. I applaud your ability to consistently connect the content of your programs with our corporate culture.”

Magali Akle,
Director Quality Service
Avis Rent A Car

“Your presentation was extremely well received. Participants loved the interaction and specific take-away ideas. I really appreciate your going the extra mile to tailor the presentation for our group, this came through loud and clear on the evaluations.”

Lauren Basham,
Director of Education and Communications
Society of Consumer Affairs Professionals

“Karen and Keith consistently rate among our top speakers at conferences. The overwhelming positive feedback we receive from attendees about them is that they are practical, fun and have valuable information to contribute to any growing company. There are few speakers out there who know their audience as well as they do!”

Craig Lis,
Conference Producer
Inc. Magazine

“Keith and Karen Deliver! I’ve used hundreds of presenters for our magazine’s and conferences and for seminars I developed for the American Management Association. They were rated outstanding by a challenging audience of presidents and CEOs of fast-growing companies. Their materials and message were right on target.”

Marlene Sholod,
Director Events Marketing
American Management Association